Returns & Exchanges

At Antique Lamp Supply, we want to ensure your restoration project is a success. If you are not completely satisfied with your purchase, you may return your lamp parts and hardware within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer service team via email or our online portal to request a Return Merchandise Authorization (RMA) number and receive the necessary return labels.

2

Secure Packaging

Carefully pack your items in their original packaging, ensuring delicate glass shades or brass components are well-protected to prevent damage during transit.

3

Ship the Items

Affix the return label to your package and drop it off at any authorized shipping carrier location, keeping a copy of your tracking number for your records.

4

Inspection and Refund

Once our specialists inspect the returned parts for original condition, your refund will be processed to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing